01More devices, with clear responsibilities.
Organize devices by project, team and fleet so each person can see the scope they are responsible for. A common entry point for device status, application services and version information makes it unnecessary to reconstruct the situation at each site during a handover.
02Every Release has a clear destination.
Package applications into a Release, set the target version for a fleet and retain the device configurations each site needs. Teams can view the current and target versions, turning delivery from installation on individual devices into a process they can track.
03Understand the fault before deciding whether to visit the site.
Use device status, service logs and authorized remote access to locate the problem first. Reserve travel for work that actually requires an on-site visit, and give engineers useful clues before they leave.